Premium Managed IT Services

Welcome to Pacific IT Support, your trusted partner for premium managed IT services. Our mission is to provide top-notch IT support and solutions to optimize your business operations and ensure seamless productivity. Explore our comprehensive services below:

Pacific IT Support

Comprehensive IT Solutions

Welcome to Pacific IT Support, your trusted partner for premium managed IT services. Our mission is to provide top-notch IT support and solutions to optimize your business operations and ensure seamless productivity. Explore our comprehensive services below:

Help Desk and Technical
Support

At Pacific IT Support, we offer 24/7 help desk services to promptly address any IT-related issues.

Proactive Monitoring and Maintenance

We keep your systems and networks running smoothly with 24/7 monitoring and regular maintenance.

Network and Infrastructure Management

We manage and maintain your network infrastructure to ensure optimal performance and security.

Security and Data
Protection

Pacific IT Support will prioritize the security of your data and systems with comprehensive security measures.

Data Backup and Disaster
Recovery

We ensure the protection and quick recovery of critical data with our backup and disaster recovery services.

Scalability and IT
Consulting

We help you scale your IT infrastructure and provide expert consulting services to support your business growth.

Proactive Monitoring and Maintenance

Proactive Monitoring and Maintenance

We keep your systems and networks running smoothly with 24/7 monitoring and regular maintenance, including:

  • Patch Management: Keeping Your Software Up To Date With Patches And Security Updates.
  • Proactive Maintenance And Optimization: Optimizing System Performance Through Maintenance Tasks.
  • Health Checks And Audits: Conducting Regular System Audits And Health Checks.
  • Systems Backup And Monitoring: Ensuring Data Backup And System Monitoring.
  • Hardware And Software Inventory Management: Tracking Hardware, Software, Licenses, And Warranties.
  • Vendor Management: Coordinating With Technology Vendors.
  • Documentation And Reporting: Providing Detailed Reports On System Health, Performance, And Security.

Network and Infrastructure Management

We manage and maintain your network infrastructure to ensure optimal performance and security. Our services include:

  • Network Documentation: Creating network diagrams and standard operating procedures.
  • Network Monitoring: Continuous monitoring of network infrastructure.
  • Infrastructure Design and Planning: Designing and planning network infrastructure.
  • Configuration of Network Devices: Configuring routers, switches, firewalls, and access points.
  • Security Measures: Implementing firewalls, intrusion detection systems, and VPNs.
  • Network Troubleshooting: Identifying and resolving network issues.
  • Vendor Management: Coordinating with network equipment vendors.
  • Network Auditing and Compliance: Ensuring network compliance with industry standards.
Network and Infrastructure Management
Security and Data Protection

Security and Data Protection

We prioritize the security of your data and systems with comprehensive security measures, including:

  • Security Policy Development: Developing And Implementing Security Policies.
  • Security Assessments And Audits: Identifying Vulnerabilities And Recommending Enhancements.
  • Firewall And Network Security: Designing, Implementing, And Managing Security Technologies.
  • Endpoint Protection: Deploying And Managing Antivirus And Anti-Malware Solutions.
  • Security Incident Response: Developing Incident Response Plans.
  • Data Encryption: Encrypting Sensitive Data At Rest And In Transit.
  • Access Control And Identity Management: Managing Access Controls And User Provisioning.
  • Vulnerability Management: Conducting Regular Vulnerability Scans And Patch Management.
  • Security Awareness Training: Training To Enhance Security Awareness.
  • Security Incident Monitoring: Implementing Security Monitoring Tools.
  • Security Patch Management: Managing Security Patches And Updates.

Data Backup and Disaster Recovery

We ensure the protection and quick recovery of critical data with our backup and disaster recovery services, including:

  • Backup Strategy Development: Designing Tailored Backup Strategies.
  • Data Backup Implementation: Configuring Backup Solutions.
  • Backup Monitoring And Validation: Ensuring Successful Backups And Data Integrity.
  • Offsite And Cloud Backup: Establishing Offsite And Cloud-Based Backup Solutions.

  • Backup Storage Management:
    Managing Backup Storage Infrastructure.
  • Disaster Recovery Planning: Developing Comprehensive Disaster Recovery Plans.
  • Recovery Time Objective (RTO) And Recovery Point Objective (RPO) Definition: Defining Downtime And Data Loss Parameters.
  • Disaster Recovery Testing: Conducting Tests And Simulations.
Data Backup and Disaster Recovery
Data Backup

Scalability and IT Consulting

We help you scale your IT infrastructure and provide expert consulting services to support your business growth, including:

  • IT Infrastructure Assessment: Evaluating Scalability And Performance.
  • Scalability Planning: Identifying Future Requirements And Scalable Solutions.
  • Technology Evaluation And Selection: Selecting Appropriate Technology Solutions.
  • Vendor And Solution Sourcing: Recommending Technology Vendors And Products.
  • Cloud Adoption And Migration: Assessing Cloud Adoption Feasibility.
  • Virtualization And Consolidation: Advising On Virtualization And Consolidation.
  • IT Project Management: Providing Project Management Expertise.
  • IT Cost Optimization: Analyzing And Optimizing IT Costs.
  • IT Training And Knowledge Transfer: Offering Training And Knowledge Transfer.
  • IT Roadmap And Reviews: Creating IT Roadmaps And Conducting Reviews.