About Pacific IT Support
Our Story and Mission
Welcome to Pacific IT Support, your trusted partner in navigating the complexities of technology for small businesses. Formerly known as Computer Hale, we have evolved into a premier provider of world-class IT services, specializing in supporting small businesses with a comprehensive suite of solutions. As a minority-owned business (MBE Certified), we take pride in our roots and our commitment to diversity, equity, and inclusion.
Unlocking Technological Efficiency
A Journey with Pacific IT Support
In today’s fast-paced digital landscape, technology is both a cornerstone of business success and a source of frustration. For many small businesses, grappling with IT challenges can feel like navigating a maze without a map. At Pacific IT Support, we understand these pain points all too well. That’s why we’ve developed a comprehensive 5-step process to efficiency, designed to demystify technology and empower businesses to thrive in this digital age.
Security
In an era of rampant cyber threats, security is non-negotiable. Our journey begins with shoring up your defenses, ensuring that your network is impervious to malicious actors. Through a meticulous assessment of your current security standards and the implementation of cutting-edge tools and protocols, we fortify your digital fortress, providing peace of mind in an increasingly volatile online landscape.
Continuity
Business continuity is the cornerstone of resilience. In step two, we turn our attention to safeguarding your invaluable data. By categorizing and prioritizing your data based on its criticality, we create tailored backup and disaster recovery solutions to ensure seamless operations, even in the face of unforeseen disasters. With our comprehensive gap analysis, we identify vulnerabilities and shore up your defenses, ensuring that your business remains operational, come what may.
Stability
Stability is the bedrock of reliable operations. In step three, we take stock of your network’s infrastructure, identifying any potential weak points or bottlenecks. By documenting the current state of your network and addressing any issues related to aging equipment or warranty concerns, we lay the groundwork for a stable and resilient IT environment, minimizing disruptions and maximizing uptime.
Account Engagement
In an era of rampant cyber threats, security is non-negotiable. Our journey begins with shoring up your defenses, ensuring that your network is impervious to malicious actors. Through a meticulous assessment of your current security standards and the implementation of cutting-edge tools and protocols, we fortify your digital fortress, providing peace of mind in an increasingly volatile online landscape.
Efficiency
Efficiency is the ultimate goal. In step five, we shift our focus to optimizing your processes and maximizing your technology investments. Through standardization, integration, and automation, we streamline your workflows, reducing waste and enhancing productivity across your organization. By harnessing the full potential of your IT infrastructure, we help you achieve more with less, driving growth and innovation in the digital age
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Pacific IT Support
Comprehensive IT Solutions
Mission and Vision
Our Commitment and Future Vision
In today’s fast-paced digital landscape, technology is both a cornerstone of business success and a source of frustration. For many small businesses, grappling with IT challenges can feel like navigating a maze without a map. At Pacific IT Support, we understand these pain points all too well. That’s why we’ve developed a comprehensive 5-step process to efficiency, designed to demystify technology and empower businesses to thrive in this digital age.
Our Mission
Serving both Maui and Whatcom counties, Pacific IT Support provides world-class IT services to small businesses with a responsive, proactive, client first dedicated style of support. Our 5 distinct areas of service create a holistic approach to address all your IT needs.​
Our Vision
To expand operations beyond the shores of Hawaii and help small businesses on a national level to regain control of their data, better protect their assets, and prepare their IT systems for growth by fully utilizing and aligning their standards with Microsoft 365 and Azure technologies.
We will continue to strive to be a company whose strength is powered by diversity and teamwork. To foster an environment that empowers employees by creating opportunities for growth and personal advancement. To build and support networks that are future driven and designed to support our client’s growth.​
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Testimonials
Here’s what some of our customers have to say about us and our servcies.
