New Name. New Era.

Big news for our little IT company!

Partnership Announcement

Computer Hale Inc, now doing business as Pacific IT Support, is pleased to announce the addition of two new corporate partners, Justin Fetalvero and Cooper Croteau. As of April 1, 2017, Erik, Cooper & Justin will comprise the owner/management team.

Refocusing our talents so we can grow!

From Left: Cooper Croteau, Justin Fetalvero, & Erik McFrazier.

Growth & Change

Expanding operations

As many of you know, we have gone through a major internal process improvement overhaul during the past eighteen months. We have expanded support package offerings, upgraded our tools, rewritten our contracts, redefined our internal policies, and changed our name to Pacific IT Support.   Adding Justin and Cooper to our owner/management team establishes a solid trunk for our company tree; we are poised for growth and plan to expand operations beyond Maui as we add talent and resources to our dynamic team.

Phase-out of consumer computer repair

As of March 15, 2017, we will be closing the store-front, consumer-focused computer repair portion of our business in order to allocate more resources to the growing network support side of our business. Our tech bench and all of our tech talent will remain available so we will still be providing full-service computer repair to our Pacific IT Support business clients.   Additionally, we will continue to offer exclusive home office support for clients who need home network set-up, security or maintenance.

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