Managed Services

Managed Services

Most small and medium sized businesses are not able to afford a full time IT person, but that doesn’t mean they don’t have technology that needs managing. That’s where Pacific IT Support and Computer Hale come in. We offer plans that will fit in your budget and give you the peach of mind that someone has your IT under control. Having a managed services provider is like having your own IT department in house. We monitor and maintain your technology assets to keep them running smoothly and limit unplanned downtime and lost productivity. We also help plan for the future as technology changes. Let us help you with your technology  to keep you working.

24 x 7 Network Monitoring

With 24 x 7 monitoring, we’re working when you are. Our automated systems keep tabs on your full network around the clock, notifying us if there are any issues. This helps reduce unplanned downtime and catastrophic events.

Unlimited End User Support

Computer Hale has technicians at the ready to help you whenever you need. With our plans, no need to worry about being charged every time you call. We provide unlimited phone support for all end user and software support issues.

Business Continuity

Your business is there to make you money. So if your business stops operating smoothly, you stop making money. That’s where managed IT services come in. From data protection to 24 x 7 monitoring, our plans are designed to provide you a high level of business continuity, to keep you and your employees working.

Performance Reporting

We not only provide the services, we provide the data to back it up. All of our business maintenance plans provide monthly reports so you can see how your network is performing.